The Safer Mobility Campaign
Our Safer Mobility Campaign launched in 2024 due to a spike in reported incidents involving our mobility scooter customers and research revealing a 20% year-on-year increase in mobility scooter casualties in the last decade.
The campaign aims to bring awareness to the risks faced by mobility scooter drivers and better educate all road users on keeping one another safe.
Using roads and highways in the UK can come with risks for anyone, but there are particular road users who are more vulnerable than others. One group that is increasingly at risk is mobility scooter users.
Contents
Request Your Free Safety Pack
As part of our campaign efforts, we have created a free Safety Guide and reflective sticker bundle. These are available free of charge to all mobility scooter users.
If you are a local authority and wish to request a batch of safety guides to distribute in your local area, please email your request to resources@surewise.com with the quantity and preferred postal address.
Please note- sometimes the form can take a few moments to load. If the form is still not showing, drop us an email with your full name and postal address to resources@surewise.com and we can manually add you to our list!
What is Included in the Safety Pack?
- Mobility Scooter Safety Guide
- A4 Easy to Read Guide
- Reflective Sticker Bundle
Do I Have To Be a Surewise Customer To Receive One?
No, these are available free of charge to all mobility scooter users. We encourage you to let your friends and family know.
Should I Consider Getting Mobility Scooter Insurance?
Whilst Mobility Scooter Insurance isn’t a legal requirement, it is highly recommended by the Department for Transport.
If you would like more information about taking out Mobility Scooter Insurance you can click here.
Latest News Release
Surewise Demands Action as Mobility Scooter Casualty Hotspots Identified
Department for Transport (DfT) road casualty data revealed that the number of mobility scooter users killed in collisions on British roads almost doubled in 2023 – with 16 fatalities, up from nine deaths in 2022.
How Can I Get Involved?
- Request and distribute safety packs throughout your local community to help spread awareness directly to those who need it most. To request multiple packs email us at resources@surewise.com with the quantity you require.
- Download and share our social media graphics across your platforms to help amplify our safety message online.
- Download our comprehensive presentation materials on mobility scooter safety protocols. These slides have been specifically developed for implementation in senior driver educational workshops and related instructional settings.
- Practice mindfulness and consideration toward mobility scooter users when you encounter them in your daily activities.
- Support our social media presence by sharing and engaging with the content we post, helping it reach a wider audience.
Campaign News
Partners of The Campaign
Professor Duncan Guest of Nottingham Trent University
Dr Guest, alongside the Psychology department at NTU, conducted the largest-ever study of over 250 motorised mobility scooter users.
Since the start of our partnership, Guest has collaborated with Surewise on a webinar and workshop hosted by Road Safety GB.
‘The Safer Mobility Campaign is essential in addressing the challenges mobility scooter users face and ensuring that mobility scooter users receive the education and support they need to navigate safely.”
Sharon Hilton, Warwickshire Road Safety Partnership
Sharon has been an avid supporter of the Safer Mobility Campaign, putting us in contact with her late friend Dawn who bravely shared the daily difficulties she faced while trying to get around.
Sharon and the team at Warwickshire Road Safety Partnership have been fantastic with sharing our safety packs and spreading awareness on social media.
Campaign Updates
We Have Made Contact With The Department of Transport
Following our call to have mobility scooter users added to the Highway Code’s Hierarchy of Road Users, we have made contact with the Department for Transport to bring this request to their attention.
We Were Part of The Parliamentary Advisory Council for Transport Safety Road User Behaviour Working Group
We were honoured to be a part of the Parliamentary Advisory Council for Transport Safety Road User Behaviour Working Group, raising awareness about the urgent need to improve the safety of mobility scooter users.
The Timeline
As Featured On
We have been delighted to have the support of our campaign being picked up by various news publications.
Road Safety Partnerships
We have been working with several road safety partnerships to provide safety packs and resources.
Safety Recommendations
As part of the Safer Mobility campaign, we’re also making the following recommendations to help keep mobility scooter users safe:
Training
While training is not mandatory for mobility scooter users, it is strongly recommended that new mobility scooter drivers enrol on a training course. Mobility scooters aren’t the easiest devices to manoeuvre, so training can provide some peace of mind before using the roads.
Stay Visible
Wear high-viz clothing, such as a vest, hat, or jacket. Especially if you are planning on using your mobility scooter in reduced visibility. Ensure that your clothes aren’t loose enough to get caught in anything or obscure your line of sight.
Road Requirements
If your mobility scooter is eligible for road use (check here) and you have to drive on roads, try to stick to quieter areas and avoid dual carriageways.
Plan Your Route
Think about the route you want to take before travelling – Avoid busy roads and junctions and choose routes with wide pavements.
Travel Times
Think about when you need to travel – Avoid peak pedestrian and traffic times, for example school runs, commuting times, weekends and school holidays when the roads may be busier.
Insurance
Mobility scooter insurance is not currently a legal requirement, but it provides a degree of financial protection over your mobility scooter and its drivers should you be involved in an incident. It is strongly recommended that mobility scooter users take out specialist insurance to protect their vehicle in the event of a collision.