Powered Wheelchair Insurance

No, it is not a legal requirement to insure an electric wheelchair.

However, electric wheelchairs can be expensive and are typically relied upon heavily by their users, so taking out insurance is recommended.

Our Wheelchair Insurance covers your electric wheelchair up to the value of £2000, alternatively, our Mobility Scooter Insurance policy covers all powered wheelchairs above the value of £2000 including additional cover for manual wheelchairs.

Powered wheelchair insurance is most important for people who depend heavily on their wheelchair in their day-to-day lives.

Our policies help to secure your freedom, giving you peace of mind that you will always have the option to stay mobile following an insured event.

Powered wheelchair insurance protects the policyholder from a number of unforeseen events that could impact their lives or the lives of others.

We understand that the circumstances of our customers are widely varied, and as such, our powered wheelchair insurance was designed with our customers in mind. So whether you hire the wheelchair or own it, it gets damaged by accident or intentionally, or even if you get stuck with a puncture whilst out and about, you can rest assured that our policy has you covered.

You will need some form of proof of purchase or ownership.

The documents that we accept as valid proof of purchase are;

• The original manual/documentation that came with the powered wheelchair
• A photo of the powered wheelchair OR
• An invoice from the person/store that you purchased the powered wheelchair from

No. As we insure the wheelchair itself, our policy will only apply to that one insured item.

Yes, we are able to cover multiple wheelchair users as long as they have express permission from the wheelchair owner.

This is dependent on the insurance provider which is why it is important to check the wording of any insurance policy to decide if the cover is right for you.

Our powered wheelchair insurance covers your wheelchair when you are abroad for up to 90 days, excluding North America and Canada. This policy will cover you in respect of damage to your powered wheelchair whilst in the possession or control of airport authorities, baggage handlers or whilst on an aircraft.

You cannot make a claim within the first 7 days from the policy start date.

No, this policy has no excess.

Yes, as long as you have some documentation to show that this is from the NHS.

In the event of a claim, you must provide the additional information:

1. Scooter Model
2. Year of Manufacturer
3. Proof of Purchase (see below)

Once you have this information, please call us on 01268 200020, and we will assist you with registering your claim.

Please refer to the section ‘How to make a claim’ of the policy wording for more information.

Yes, if your powered wheelchair needs repairing, a temporary replacement will be provided to the policyholder.

Unfortunately, we would not cover your wheelchair during sports activities, therefore, we wouldn’t cover a sports wheelchair.

We will send you a reminder 30 days prior to your renewal date, we will then give a courtesy call a week before to make sure you are aware of when the policy expires.

Absolutely, we give customers the option to split the cost of their policy and pay monthly or pay for their policy in full, annually.