Surewise About Us

About Surewise

We are a leading specialist insurance intermediary providing storage insurance, carers insurance, mobility scooter insurance, and other insurance products to customers across the UK.

Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.

In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.

Our Team

Our team is based in Hadleigh, Essex – we’re blessed to be able to take in the beautiful sights and scenery Hadleigh Country Park has to offer, with the site a stone’s throw from our office. The 2012 London Olympic Games mountain biking competitions were held here, and the course was subsequently adapted and extended so that it could be used by the general public. 

We remain a small but dedicated team, and as such, we’re proud to say that everyone who is a part of the Surewise team is happy to get involved and do what needs to be done to offer the best results possible to our customers.

Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector – with vital insights into how to provide our customers with the best prices, products, and services. 

  • We are dedicated to helping and protecting our customers against the unexpected and unforeseen. We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
  • We provide regular guidance and support to help our customers prevent risks in their daily life, to protect them against unexpected and unpleasant situations and ensure they receive the support and help they need when things do go wrong.

We have had the privilege of being featured in various online publications, as part of our Safer Mobility Campaign. The team are particularly proud of featuring on the BBC Lunchtime News and BBC Look North.

Safer Road Partnerships

The team have been working with several Road Safety Partnerships around the UK to supply mobility scooter safety packs.

Direct Payments Partnerships

Our Direct Payments team work with many different local authorities, and payroll companies to provide cover for service users.

Local Authorities

Our work with the Safer Mobility Campaign and Direct Payments has allowed us to provide free resources and form partnerships with multiple local authorities across the UK.

Over 10,000 Reviews

In 2024, we were thrilled to officially hit over 10,000 reviews on Trustpilot, with an overall “Excellent” rating of 4.9. Customer feedback is something we take seriously, and we believe it’s a testament to our excellent products and fantastic customer service to have so many satisfied customers

Trustpilot