We are proud to have insured more than 140,000 mobility scooters over the years, and many of our customers have also taken out additional breakdown recovery. In this short guide, we will talk you through what it is, why it matters, and how to get it.
Who Needs Breakdown Recovery?
We strongly advise that every mobility scooter user has breakdown recovery in place as part of their insurance policy. Just as with any other type of roadworthy vehicle, having a policy in place that will provide timely assistance can make all the difference.
While breakdown recovery may not be a legal requirement, it is one that is highly recommended. Being able to get home safely and quickly in the event of a breakdown will also help increase your sense of independence.
The Pros Of Breakdown Recovery
Breakdown recovery is a pragmatic solution to a potential future issue. Our happy customers have ranked us as the highest-rated provider on TrustPilot and regularly cite the following benefits:
- Greater peace of mind because you know that help will always be available when you need it
- Clear cost savings because professional recovery eliminates the potential of causing further damage to your scooter
- A caring and compassionate approach that offers expert help when needed so that you can get home safely
If you want to feel more independent and confident when going out in your local community, breakdown recovery is an invaluable add on to have.
What Does Breakdown Recovery Include?
Our 24/7 breakdown recovery option covers you up to 20 miles from your home or holiday home if your scooter should breakdown unexpectedly. It will also cover you within a 20-mile radius of your car if you had to drive part of your journey.
Having a dedicated professional recover your mobility scooter and take it home without delay can result in significant cost savings and alleviate stress. You will also find a friendly face who is trained to accommodate your specific needs so that you can get your scooter home safely.
Alternately, if you have a preferred mechanic you take your scooter to, the recovery team can take both you and your scooter straight there.
Which Types of Scooters Can You Insure?
We can offer breakdown recovery for all common types of mobility devices, including but not limited to:
- Class 2 Mobility Scooters
- Class 3 Mobility Scooters
- 3-Wheeled Mobility Scooters
- Folding Mobility Scooters
- Manual Wheelchairs
- Power Chairs
Our services are designed to be flexible and personal so that you can get the support and help you need when the unexpected happens.
How Do I Contact Breakdown Recovery?
If your scooter breaks down and you have our breakdown recovery extra, please call 01604 640922. Our recovery team will be dispatched to collect both you and your scooter.
What Other Extras Should You Consider?
We also offer a range of optional extras, allowing you to customise your policy to your specific needs:
- Puncture Care Cover that helps get you back on the road after a puncture
- Key Cover so that you can easily get a replacement ready to go
- Extended Warranties for electric scooters that are 1-4 years old
Key Takeaways
Breakdown cover is an increasingly popular add-on option that thousands of mobility scooter users are choosing to put in place:
- You will be covered anywhere within a 20-mile radius of your home, holiday home, or vehicle
- We can cover all common types of mobility scooters so that you never have to compromise
- Our breakdown recovery service is available to you 24/7 so that you know you will always be helped and assisted